E-mail replies are generally sent within one business day of receipt.
Order & Customer Services Line (within Australia): 1300 791 744 (including Corporate & Trade Sales, Advertising, Accounts & Other Enquiries)
Order & Customer Services Line (international): +61 8 6262 2089 (including Corporate & Trade Sales, Advertising, Accounts & Other Enquiries)
Phone lines are open 10am to 4pm, Monday to Friday (excluding public holidays)
Fax, Address and Company Details:
Fax: 1300 30 48 70
Postal Address: PO Box 3009 BASSENDEAN DC WA 6942.
Office / Warehouse Street Address: Unit 2 / No. 26 River Road, BAYSWATER WA 6053, Australia.
Order Pick-Ups: To avoid disappointment when collecting orders from our warehouse, please note that we will contact you (normally by email) when your order is ready for pick-up. For purchases of ‘In Stock’ items, this is normally the business day after your order is placed and payment is received.
Following confirmation that your order is ready, please collect your goods at the above address between 10am-4pm Mon-Fri (excluding public holidays). For security reasons, we require your order receipt (or other identification) and a signature when collecting goods.
Please be advised that any return of items to the above address must be pre-arranged, in accordance with our Returns Policy and accompanied by a valid RMA number.
Company Details: LatestBuy Pty Ltd and Gerard Patrick Pty Ltd trading as LatestBuy (ABN 59 803 448 961).
Please include your completed Order Form with all postal and fax orders.